Unparalleled service levels for client and introducer
We pride ourselves on providing a superb service to every client and all introducers. We are confident that your expectations will be surpassed. We recently conducted a survey of our clients - over 98% of respondents said that they would use Howes Percival again and over 99% indicated that they would recommend us to others.
Exceptional turnaround times
We recognise that time is money and we therefore complete all matters as soon as practicable. For remortgages, our aim is to complete within 5 working days of receipt of the mortgage offer.
30 years' experience
We have been in the mortgage industry for three decades. In that time we have developed systems and procedures to enable us to complete cases quickly and painlessly. Having said this, we regularly obtain feedback from introducers to see how we can improve.
Bespoke service for all introducers
We understand that no two introducers are the same and each has different requirements. We will take the time to discuss with you how you work so that we can tailor our systems especially for you. That way, you can be sure that we are working together for the same result.
Proactive staff
We have over 60 highly-trained employees split into small dedicated teams. All have direct contact telephone and fax numbers, and e-mail addresses. Our teams are geared towards ensuring cases are completed smoothly and swiftly.
Increased revenue opportunities
We offer a referral fee for each matter which we complete.
